This has been dug out of the Customer Service Gold Dust archive for your listening pleasure…
In this episode, Gavin is joined by Natasha Ratanshi-Stein.
Natasha is the Founder of Surfboard.
We hear her describe how she came up with the idea for Surfboard and what solutions it aims to provide; the reason behind aiming to bring more humanity to issues like scheduling; and why the opportunity was there to offer a more refined and collaborative piece of technology in the CX industry.
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You can find Natasha online at:
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FeedSpot – 30 Best Customer Service Podcasts
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