20: The 8 Key Traits Of an Effective Customer Experience Leader

20: The 8 Key Traits Of an Effective Customer Experience Leader

Welcome to Episode 20 of The Customer Service Gold Dust Podcast.

In this episode, Gavin is joined by Global Customer Experience Specialist, Christopher Brooks.

Christopher is the MD of Clientship CX. We hear him talk about the 8 traits which can revolutionise CX; why open sharing of knowledge is the way forward; and how the forthcoming Customer Experience World Games got started.

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You can find Christopher online at:
https://www.linkedin.com/in/christopher-brooks-1425b7a/
https://www.limetropy.com/the-customer-experience-world-games/
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