54: Accelerating Your CX Journey with Nate Brown

Welcome to Episode 54 of The Customer Service Gold Dust Podcast.

In this episode, Gavin is joined by Nate Brown.

Nate is the Senior Director of CX at Arise and Co-Founder of CX Accelerator.

We hear him describe the origins of his accidental journey into CX; the importance of calling out questionable behaviour within teams; and why putting the customer first will always pay dividends.

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You can find Nate online at:

Website

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I have helped many businesses create a World-Class Customer Experiences through the work I create, and deliver via Workshops, Presentations and Online Training.

Some of the brands I’ve worked with are: