43: Customer Success Strategies with Ryan Noakes

Welcome to Episode 43 of The Customer Service Gold Dust Podcast.

In this episode, Gavin is joined by Ryan Noakes. Ryan is the Customer Success Manager for EMEA and the US at SAI360. He is included in the #CSones2watch 2022 report by Customer Success Collective.

In this episode, we hear him discuss how he leverages Linkedin to his advantage and why you should invest in yourself, get better at speaking & storytelling and why you need to put yourself out there.

He also shares what is the difference between account management, customer support and customer success.

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You can find Ryan online at:

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I have helped many businesses create a World-Class Customer Experiences through the work I create, and deliver via Workshops, Presentations and Online Training.

Some of the brands I’ve worked with are: