13: Why Human Connection in a Post-Pandemic World Will Only Rise in Importance with Garry Gormley

Welcome to Episode 13 of The Customer Service Gold Dust Podcast.
In this episode, Gavin is joined by Contact Centre Specialist, Garry Gormley.

We hear him talk about how his first job at McDonald’s gave him some excellent “takeaways”; how Contact Centres are becoming ever more crucial over time; and why human connection in a post-pandemic world will only rise in importance.

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You can find Garry online at:https://www.linkedin.com/in/garry-gormley-fism-the-contact-centre-specialist/
https://www.fabsolutions.co.uk/
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