07: Bringing The Voice of your Customers into your Boardroom and Working Practices with Elaine Lee

Welcome to Episode 7 of The Customer Service Gold Dust Podcast.
In this episode, Gavin is joined by Elaine Lee, the co-founder of ReynoldsBusbyLee. Elaine gives a vital link from the customer directly into the boardroom. Often, honest feedback never reaches the top of a company – Elaine explains how it can help change the entire culture into a more customer-centric one. This can ultimately change the fortunes of misfiring business, as well as giving a better experience to the customer.

You can find Elaine online at: https://www.linkedin.com/in/elaine-lee-8080742/
ReynoldsBusbyLee’s website is: https://www.reynoldsbusbylee.com/
Contact: hello@reynoldsbusbylee.com

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I have helped many businesses create a World-Class Customer Experiences through the work I create, and deliver via Workshops, Presentations and Online Training.

Some of the brands I’ve worked with are: