Welcome to Episode 60 of The Customer Service Gold Dust Podcast.
In this episode, Gavin is joined by Sarah Hitchcock.
Sarah is the Co-Founder and Chief Operating Officer at Geolytix.
We hear her talk about the importance of open and timely communication with clients; elaborate upon locating-planning and why it can be a vital tool when guarding against cannibalisation; and discuss why awards ceremonies can be a useful reminder of the accomplishments achieved along the way, as well as keep up team spirit.
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You can find Sarah online at:
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FeedSpot – 30 Best Customer Service Podcasts
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